Member code of conduct

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Membership of the Chartered Institute of Fundraising

The Chartered Institute of Fundraising (“the Institute”) is the professional body for fundraising and is committed to excellence in fundraising.

Through joining the Institute all of our individual members, organisational members and corporate supporters commit to complying with all the standards set out in the Fundraising Regulator's Code of Fundraising Practice.

In addition to adhering to the Code of Fundraising Practice, we require all of our individual members to adhere to the standards and behaviours (“the standards”) set out in the Institute's Code of Conduct. The standards apply to all individual members, at whatever stage of their career, sector or specialism.

Members commit to upholding and maintaining these standards at all times. These standards and behaviours are required in relation not only to their supporters, colleagues, volunteers and beneficiaries but also to the charity sector and general public more widely. Every person who volunteers with, works for, or comes into contact with a fundraiser should be treated with dignity and respect, and feel that they are in a safe and supportive environment.

Code of Conduct

Individual Members of the Chartered Institute of Fundraising must act in accordance with the following standards:

1. Professional Standards and Behaviour

2. Ethical Standards and Integrity

3. Representative of the Profession

4. Your Commitment

As a member of the Chartered Institute of Fundraising, I commit to the highest standards of fundraising as set out in this Code of Conduct, and to abide by the Code of Fundraising Practice at all times.

I aim to ensure the best experience for every person I come into contact with as I play my part in creating a better world.

And as a member of the fundraising community I commit to my own and others’ personal and professional development, and to the Institute’s vision – Excellent fundraising for a better world.

Further guidance

The purpose of the Institute’s Code of Conduct is to ensure that fundraising professionals, when faced with decisions or scenarios, undertake the correct course of action in order to ensure positive outcomes for supporters, the charity sector and the general public.

Members can seek further advice and guidance about the Code of Conduct from the Institute by contacting membership@institute-of-fundraising.org.uk

The Institute takes seriously any concerns regarding alleged breach of the Code of Conduct and will investigate any complaints or allegations of misconduct under the Disciplinary and Complaints procedures.

As a first point of call you can email a complaint to complaints@institute-of-fundraising.org.uk.

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