Stewardship Excellence 'wow' your supporters (29-Jun-21)

Supporter Stewardship
29 June 2021
10:00AM to 04:30PM

Individual Prices

Package Type Available To Price
Individual Member Fee All Days Individual Member £190
Non-Individual Member Fee All Days Non Member £245

This course looks at how we shape experiences for supporters from the moment they hear about us, to their first engagement and on to a lasting relationship.

Standard Content

It will explore the psychology of giving and how you can build trust with supporters by making sure you create experiences that they find appropriate, meaningful and memorable.

THE LIVE VIRTUAL TRAINING EXPERIENCE

The Chartered Institute of Fundraising's live virtual training is delivered by trainers who are leading experts in their chosen discipline. Each virtual course has been especially designed to deliver a rich virtual learning experience. Your course will feature:

  • Zoom platform learning environment
  • Interactive engagement with the trainer and peers
  • Group discussions and exercises
  • Real-life case studies and examples
  • Ample Q&A opportunities throughout the sessions

TECHNOLOGY REQUIREMENTS

The course is being delivered via the online platform zoom. To enable you to interact with your tutor and your class you will need to have access to a microphone (or access to a landline phone) and ideally have a working video link via a camera. To test compatibility with your system, you can join a test meeting via this link https://zoom.us/test

About your trainer

Kim van Niekerk: Recognised as a leading educator in creating communication and fundraising mindsets and a respected coach, trainer and speaker, Kim has spent 14 years working across the social enterprise, charity and corporate sectors.

Kim is a Fellow of the Royal Society for the encouragement of Arts, Manufactures and Commerce and an Associate for Open Innovation experts, 100% Open and Faculty Member of the European Investment Bank, Social Innovation Tournament Bootcamp at Catolica University in Lisbon. She is also a lecturer with the Institute of Fundraising in the UK and founder of The Mindful Fundraiser, inspiring fundraisers to use mindfulness techniques.

Kim has previously worked as a pitch coach on the UBS Future of Finance competition and the NESTA Innovation in Giving Fund and a funding coach for the UK Cabinet Office investment in Small Charities through the Chartered Institute of Fundraising.

Before freelancing, Kim was a founding Director of the FSI, a Foundation building the capacity of small charities by delivering free expert fundraising and communications training. In its start up three years Kim worked with over 400 non profit organisations across the UK.

Prior to The FSI, Kim was fundraising with the UK’s largest businesses, high net worth individuals and Foundations as a Campaign Manager for the NSPCC’s FULL STOP Campaign. In three years Kim was promoted twice to co-ordinate lead gifts and major events in the UK and Russia and raise over £16 million for the protection of children.

Kim has trained, mentored and coached over 1000 individuals from every shape and size organisation in communication and relationship techniques.

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